How to Order Custom Display Cases from a Chinese Factory: MOQ, Samples, Lead Time & DDP

A factory quote is only as good as the order file behind it.

Most display case projects go wrong before production starts: one photo, one size, a guess on both sides — then the price moves and the lead time doubles. This is the sequence a Chinese display case factory actually works in, in the order it should happen.

Start with an order file the factory can price

Before asking for a number, send five things: your floor plan or a photo of the wall; a list of what the cases will hold — rings, watches, perfumes, coffee cups; reference photos you like; the materials you want, walnut or steel or glass thickness; and the date the store needs them. An order file like this earns a fixed quote in one round. A one-line request earns a price range and a long email thread.

Finishes and colors are chosen against physical sample drawers before production, not against a screen.

Agree the sample before you agree the price

For anything custom, the sequence is: 2D/3D drawing → 1:1 sample where the design is complex → photo and video approval → batch production. Approving a price before you have seen the sample is the most expensive mistake in this trade. The sample is the document both sides sign off on.

MOQ and lead time: read them as ranges

A direct manufacturer has no MOQ on a full custom order — one counter or one case is a complete order. MOQs only appear on stocked parts: LED profiles, locks, hardware. A typical custom lead time is 3–6 weeks after drawing approval: structure and finish, then glass and hardware, then assembly, inspection and export crating. Ask for a milestone schedule, not a single date.

A glass-top display case during assembly — the stage where pre-shipment photos are taken before crating.

Inspect before it ships, not after it arrives

Request pre-shipment photos and a short video of every unit: glass edges, corners, hardware and the crate itself. If something is wrong, fixing it on our floor costs hours. Fixing it in your store costs a replacement.

DDP: the one shipping term worth asking for

EXW means you carry freight, customs, duty and the last mile yourself. DDP — delivered duty paid — means the factory delivers crated units to your store door, duty included. Heavy glass-and-wood cases often cost 30–50% of the unit price to ship, so a DDP quote is the only number you can compare across suppliers honestly.

Ready to get your display cases made? Get a quote in 24 hours. Send your floor plan, product list or a sketch to marketing@lux.com.hk, or message us on WhatsApp at +86 177 3517 3885. Tell us four things and the quotation comes back faster: the product and quantity, your store size or drawing, your country and city, and your opening date. Free 3D design, fixed price, DDP delivery.

Send your drawing, floor plan or a photo of the wall you have in mind; we send back a free 3D design, a fixed quote and DDP delivery to your store.